Shipping & Returns

 

Shipping Domestic

Shipping is calculated based on your shipping address and usually takes 7-10 business days. **please note the time estimation does not apply to pre-orders
 

Shipping International

Shipping is a flat rate of $26.95 and usually takes about 10-15 business days. **please note the time estimation does not apply to pre-orders


WHEN WILL MY ORDER SHIP?

Items will ship 2-3 weeks after the pre-order. You will be notified when your items are on the way. Normally, items will be processed and shipped within two business days of the order being placed. Please note that standard international shipping fees do not include taxes or duties and they may differ depending on your region. 

HOW MUCH DUTY AND TAX WILL I HAVE TO PAY?

We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

WILL YOU SHIP TO AN INTERNATIONAL P.O. BOX?

We do not ship to P.O. boxes outside of Canada and the US.

CAN YOU ADJUST THE VALUE OF MY ORDER?

No. We are required by law to disclose the full value of the package content.

 

Returns

If there is an issue with your item, please e-mail support@filmup.co and a representative will happily assist you. Items must be unwashed and unworn and accompanied by proof of payment. You must also create your return authorization within 14 days of receiving your order.